At Lusty Monk we guarantee satisfaction. Prior authorization is not needed in order to return an item. Please return the item via insured mail or UPS. (The customer is responsible for return postage and proof of delivery; we can't accept COD returns.)
If your order arrives damaged, please notify us within 10 days of receipt. E-mail us at email@example.com or call 828-645-5056 and leave a message. We will return your call promptly.